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  • Size 3

FAQ -MycanvasXXL

How long does delivery take?

Delivery time is usually 5-7 working days, depending on where you live and the availability of the product. After shipping you will receive a tracking number.

How can I contact customer service?

You can reach us at any time by email at support@mycanvasxxl.com or by phone at [phone number]. Our customer service is available to you from Monday to Friday.

How much does shipping cost?

19,95€

What sizes do you offer?

Our canvas pictures are available in different sizes - from smaller formats (e.g. 30x40 cm) to XXL sizes (e.g. 90x180 cm). The available sizes are displayed for each product.

What do I do if my image arrives damaged?

If your image was damaged in transit, please contact us immediately. We will send a replacement or arrange a refund. Please send us photos of the damaged item for better processing.

Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. After this period, production begins and cancellation is no longer possible.

Is there a return option?

Since each canvas picture is made individually for you, we cannot offer returns unless there is a production defect or damage in transit.